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Frequently Asked Questions

With your TexShare card and either your home library card or a campus ID, you may check out up to 5 items for a period of 14 days. You may use library databases at the library research terminals. We have three computers for library research on the first floor, and eight on the upper floors. Limited research help is also available at the Reference Desk.

Community users may conduct database research at the library research computer terminals. We have three computers for library research on the first floor, and nine on the upper floors. Community users also have access to library materials within the library. Limited research help is available from the Reference Desk.

You may get an alumni card at the Circulation Desk.

With your alumni card, you may check out up to 5 items for a period of 14 days. You may use library databases on the library computers. You may use any of the library research terminals for library research. Research help is also available at the Reference Desk.

We have quick-guides for many citation styles on our Bibliography Assistance page. For all other questions, please visit or contact the Reference Desk.

The style manuals for APA, MLA and Turabian are in the library Reserves. Please ask for these at the Circulation Desk. There are also additional style manuals available in the Reference Collection on the library's first floor. The AMA Manual is available in our Online Resources collection. Ask at the Reference Desk for more assistance.

For Microsoft Office: Highlight the entire page of your works cited page. Right click on the highlighted area and then select Paragraph from the menu that appears. Select Hanging from the menu under Indentation, Special.

RefWorks is a "citation storage" tool. The way to most effectively use RefWorks is if you use it to store the information about your sources as you do your research. WriteNCite is an additional tool that works with RefWorks to help you create your in-text citations and your bibliography. Both of these tools take a certain amount of time to learn in order to use them effectively. If you are going to be citing more than 15 sources in your paper, RefWorks and WriteNCite can be useful for you. Check out our step-by-step guide to get started, or contact the Reference Department for more help.

There is a step-by-step guide for using RefWorks. For additional questions, please stop by the Reference Desk or email reference@txwes.edu.

This is explained in Step Two of the step-by-step guide for using RefWorks. For additional questions, please stop by the Reference Desk or email reference@txwes.edu.

The library's RefWorks group code is RWTexwesU . You need to be logged in to Off Campus access and get to RefWorks through the library's webpage in order to access it off campus. Please refer to the RefWorks step-by-step guide for more information. For more assistance, please contact the Reference Department.

To Add a New Citation Style to Your Favorites: Log in to RefWorks. Click on the Bibliography tab and select Output Style Manager.  You will see a LONG list of Citation Styles on the left.  Find yours in the list (i.e., AMA American Medical Association, 10th edition). Select it and click the right-facing arrow to the Add to Favorites box on the right.

After you have installed Write-N-Cite onto your computer, open up Microsoft Word. Select the RefWorks tab at the top of the page and click Log In. This is where you will enter your login code. To find your code, you will need to login to your RefWorks account. Go to Tools, then Write-N-Cite. Scroll down to using Write-N-Cite and copy the long string of letters and numbers under "Write-N-Cite Login Code."  Paste this code into the log in box in Word. Your RefWorks citations will then be downloaded; this may take some time. For more help please refer to the RefWorks Step-by Step Guide.

If you have installed Write N Cite on your computer, but when you open MS Word no RefWorks tab is visible, follow these steps:

1) In Word, go to the File tab

2) Click on "Options" on the left sidebar

3) Click on "Add-Ins" on the left sidebar

4) Under the "Manage" dropdown menu, select "Disabled Items" and click "Go"

5) Select "Write-N-Cite" and click "Enable"

In order to use the newest version of Write-N-Cite you need to have the full version of Microsoft Word on your computer. If you are using the limited, free version of Word that comes pre-loaded on many computers, you will need to use the old version of WNC. If you do have the full version of WNC but are still having issues, RefWorks technical assistance is available by calling 1-775-327-4105.

The Reference Department will help you with internal and reference page citations and paper format for various styles including APA, MLA, Turabian, and AMA. Visit the library's website Bibliography Assistance page for more help, or come to the Reference Desk or email us.  For help with paper organization and writing instruction on identifying and correcting common punctuation errors and grammar problems, please visit the Academic Success Center.

Your Wesleyan ID card is your library card. Faculty, staff, current students and alumni can get an ID card from the Circulation Desk of the library.

You can get a replacement student ID card from the Circulation Desk. There is a $15 replacement fee.

Current students may check out up to 25 items for 3 weeks. Students may not check out more than 15 juvenile items at a time. Faculty may check out an unlimited number of materials for the semester.

You can either visit the Circulation Desk or click on the "Renew Books" link in the upper-right-hand corner of the library's homepage. To log into your account, enter your barcode and PIN in the upper right hand corner of the catalog. Your barcode is your Wesleyan student ID number and the default PIN is the first 8 letters of your last name. Once you have logged in, look for the "my account" link at the top of the screen on the blue bar. Then click on "renew my materials."

If your pin does not work, click on the "Reset PIN"  link under the account login fields. Your PIN will be emailed to your Wesleyan e-mail account. If you still cannot log in, please contact the Reference Desk at 817-531-4802.

Overdue materials cannot be renewed. Materials cannot be renewed over the phone.

To place a hold on an item, click the ""place hold"" link on the right hand side of the item information page of the item.

You will be prompted to log on to the library catalog. Your "barcode number" is your student ID number; the default PIN is the first 8 letters of your last name. Patrons may place holds in the library catalog for any items currently checked out.

Holds cannot be placed for items listed as reserve, lost, missing or on order. Students are notified when the material becomes available, and books or other items waiting for pickup are held at the Circulation Desk for two days.

The library does not charge late fees for overdue materials. However, your grades and transcripts will not be released at the end of the semester until all your library materials have been returned.

A replacement fee plus a processing fee of $5.00 per item is charged for lost or damaged materials. If the replacement price is not noted in the catalog record, the default price is $40.00 for general collection materials and $15.00 for Juvenile materials. You can pay for damaged or lost materials at the Circulation Desk of the library. They accept cash, check, and charge.

To dispute a fine, please visit the Circulation Desk or call 817-531-4800.

Parking permits are available for current students, faculty and staff. Parking permits are issued at the Circulation Desk.

In order to receive a permit, you must have the following information:

  • Wesleyan ID #
  • Driver's License#
  • Vehicle Information (Make, Model, Year, Color)
  • License Plate #

The sticker should be placed on your vehicle's rear glass, on the bottom left (driver's side) corner. Permits are valid for one year.

No, the Library does not charge late fees. However, if items are not returned, students will have a hold placed on their record.

If you cannot log into the computers on campus or the library's off-campus access, contact the IT Help Desk at 817-531-4428 x 1. Your off-campus access library username and password are the same as your RamLink information.

To login to the library catalog to renew items, click on the "Renew Books" link on the upper-right-hand corner of the library's homepage. Use your student ID as your username and the first 8 letters of your last name as the PIN. If these do not work, click the Reset PIN link on the Renew Books page of the library website.

You can print anything from the full-function computers on the first and second floors. You can print database articles from the one library research only computers on the first floor and the seven library research computers on the second floor. You will need to log in with your user name and password to the "TXWESLEYAN" domain to print. The computers on the third floor and the computer in the Juvenile Collection cannot be printed from.

Word processing and presentation software are available on all full-function computers on the first floor and all computers on the second floor. Additional computers are available in the Academic Success Center (first floor of library, Northeast corner). For help with Microsoft Office Suite programs, contact the Help Desk at 817-531-4428 x1 or visit them at EJW B-32.

Yes, you may listen to anything on the computers. You must use headphones (available for checkout from the Circulation Desk) or earbuds, and the volume must be kept at a reasonable level. We ask as a courtesy that other library patrons around you should not be able to hear what you are listening to.

Wireless internet access is available on all floors of the library.

Users are required to register their wireless devices once a year. Once you have successfully registered, you can access the Texas Wesleyan Wireless Network (TXWES-Secure). Use your RamLink username and password to log in.

For questions/assistance, contact the IT Help Desk at 817-531-4428 or vist room EJW B-32.

 

For all hardware and software issues, contact the Help Desk at 817-531-4428 x 1 or go to EJWL B-32. You can also get some basic software instruction in the Academic Success Center (first floor of library).

Please visit https://txwes.blackboard.com to access your courses using your Texas Wesleyan University email username and password. For all other issues, please call the IT Help Desk at 817-531-4428 or go to EJW-B32.

Any Texas Wesleyan University faculty, staff or currently enrolled student in good standing with West Library is eligible for Interlibrary Loan Services. A Valid Wesleyan identification card is required when requesting materials.

Generally there is a one to three week delay for receiving requests from other libraries.

The Interlibrary Loan staff will attempt to notify you when the request arrives (either by: (1) email or (2) phone message). You are responsible for checking to see if an item has arrived. If you'd like a status update, feel free to contact the Interlibrary Loan Department at (817) 531-4805.

Articles: Most articles are delivered electronically via email; otherwise they may be picked up at West Library's Circulation Desk (first floor)Books: Most books can be picked up at West Library's Circulation Desk (first floor).

Renewal requests for Interlibrary Loan items must be made four (4) days before the item is due. Due dates and conditions of the loan are determined by the lending library.

Return all Interlibrary Loan materials to West Library's Circulation Desk. Please return items on time in order to ensure that lending libraries continue to share their resources with us.

Wesleyan participates in reciprocal programs that allow faculty, students, and staff to have direct on-site access and borrowing privileges at many Texas libraries. To find a TexShare library near you, go here.

If you can't get the item you're looking for through Interlibrary Loan or TexShare, here are a few other options:

  • Consult with a Reference Librarian for expert assistance. We can help!
  • Request the purchase of the item for West Library using our Contact Us form.
  • Purchase the item yourself.

Interlibrary Loan (ILL)

Libraries may make, send, and receive copies of copyrighted materials through interlibrary loan (ILL) services under Section 108. The sending and receiving libraries must comply with different provisions of the statute.

Requirements of the library making and sending the copy

In effect, the sending library is making the copy for a patron’s private study or research. In that regard, the library should therefore comply with the private study provisions of Section 108 that permit copies of short items and even entire works under defined circumstances. Copies typically requested through ILL include articles, chapters, and other similar works that are encompassed by those provisions of Section 108.

Requirements of the library receiving the copy

For many activities under Section 108, libraries are allowed to make single or isolated copies, and are not to engage in "systematic reproduction or distribution" of materials. However, libraries are allowed to engage in ILL arrangements, so long as the arrangements "do not have, as their purpose or effect, that the library or archives receiving such copies or phonorecords for distribution does so in such aggregate quantities as to substitute for a subscription to or purchase of such work."

From Dallas: Take I-30 West to the Beach St. exit. Turn left on Beach. Turn left at Rosedale St. Turn left on Wesleyan St. The library will be on the right side of the street just past the Administration Building.

From Denton, North Fort Worth: Take I-35W South to I-30 East. Exit at Beach St. Turn right on Beach. Turn left at Rosedale St. Turn left on Wesleyan St. The library will be on the right side of the street just past the Administration Building.

From Burleson, South Fort Worth: Take I-35W North to I-30 East. Exit at Beach St. Turn right on Beach. Turn left at Rosedale St. Turn left on Wesleyan St. The library will be on the right side of the street just past the Administration Building.

From Weatherford, West Fort Worth: Take I-30 East to the Beach St. exit. Turn right on Beach. Turn left at Rosedale St. Turn left on Wesleyan St. The library will be on the right side of the street just past the Administration Building.

From the DFW Airport: Take the TX-360/TX-183 exit towards Arlington/Grand Prairie. Follow signs for TX-183/Ft.Worth and merge onto TX-183 West. Merge onto I-820 South. Take exit 30B for I-820/TX-180 toward TX-303 Spur/Lancaster Ave/Rosedale St. Follow signs for Rosedale St./TX-303 Spur. Take a right at Rosedale St. Turn right on Wesleyan St. The library will be on the right side of the street just past the Administration Building.

There are both group study rooms and individual study rooms in the library. The group study rooms, which can seat 4, are on the second floor. There is also one large group study room on the second floor that can seat up to 6 people. The individual study rooms are on the third floor (the quiet floor). You cannot reserve a study room. Please do not leave your belongings in a study room unattended. Items left in the study rooms will be taken to the lost and found at the Circulation Desk.

Our third floor is the Quiet Study Floor. Conversations, group study, and cell phone conversations are not permitted on this floor. This also applies to the study rooms on the third floor.

We ask that all patrons are courteous to others in the library by keeping conversations quiet and cell phone ringers set to silent or vibrate.

Conversations, group study and cell phone conversations are not permitted on the third floor, which is our Quiet Study Floor.

All children under 16 must be with you at all times in the Library. Children may not be left in the Library unattended. Do not leave unattended children in the Juvenile Section. You are responsible for their behavior in the Library and you may be asked to leave if they cause a disruption.

Food and drinks are allowed in the library. Please clean up after yourself and dispose of any trash. Coffee and tea are available for free during certain hours on the first floor.

Individuals and groups may request tours of the library. Tours must be scheduled in advance. Please contact a Reference Librarian to schedule a tour of the library. Prospective students, please contact Admissions to schedule a campus tour.

The University Archives and West Library Special Collections are viewable by appointment only. Please contact the University Archivist, Mr. Louis Sherwood, by email or at 817-531-4822.

Only University faculty and staff may reserve library rooms.
Reserve a Room

Orientation Room

  • The West Library Orientation Room is used primarily for library orientations conducted by the library staff.
  • The Orientation Room is also intended for professional meetings and/or educational events. The room is not to be used for student organizations or testing.
  • Faculty or staff must be present at all times during the reserved time in the Orientation Room.
  • Food and drinks are permitted in the Orientation Room with the expectation that all remnants and trash will be removed by the person making the reservations. Rearranging the seating is allowed. Please return the room to its original state at the end of your event.
  • The Orientation Room has seating for about 30 people. It is outfitted with a laptop, projector, DVD player, VCR player, chalkboard and Smart Board (interactive whiteboard).
  • The Orientation Room can only be unlocked for the person (or staff representative from the same department, but not a student worker) who made the reservation.
  • Please make your reservation for the total time you will need access to the room, including set-up and break-down.

 

West Conference Room

  • The West Conference Room is intended for professional meetings and/or educational events only. It is not intended for training, testing, or student organizations.
  • The West Conference Room is located on the third floor of the library and contains one long conference table that seats 16. The Conference Room has a projector screen, internet hook-ups and a phone jack. Because the third floor is the library's "quiet study" area, only events that will not cause any disturbance to library users will be permitted, and we ask that the door remain closed during your event.
  • Faculty or staff must be present at all times during the reserved time in the Conference Room.
  • Food and drinks are permitted in the West Conference Room with the expectation that all remnants and trash will be removed by the person who made the reservation.
  • Please make your reservation for the total time you will need access to the room, including set-up and break-down.

 

The West Library Study Rooms

  • The West Library's study rooms cannot be reserved. They are available on a first-come, first-served basis.

Any questions or problems with Room Reservations should be directed to the Reference Department.

Yes, the library does sell scantrons and Blue Books. You can purchase these at the Circulation Desk (cash only).

Your log in information is the same user name and password you use for RamLink and to log into the computers on campus. If you do not know these, please contact IT at 817-531-4428 x1.

You can reset your password online or call the IT Help Desk at 817-531-4428 x 1.  Only current faculty and staff and students currently TAKING a class have access to library databases off campus. For help in using the online databases themselves please contact the Reference Desk.

Some databases require an additional log in. You will use the same username and password as you use to log into RamLink and library off-campus access.

It is possible your employer has a firewall that blocks it. If you are able to log in from home but not from work, this is the most likely explanation.

Please copy the error message or take a screenshot of the error and paste into an e-mail and send it to the Systems Librarian . For further assistance accessing that article, please call or email the Reference Desk.

After you have installed Write-N-Cite onto your computer, open up Microsoft Word. Select the RefWorks tab at the top of the page and click Log In. This is where you will enter your login code. To find your code, you will need to log in to your RefWorks account. Go to Tools, then Write-N-Cite. Scroll down to Using Write-N-Cite and copy the long string of letters and numbers under Write-N-Cite Login Code. Paste this code into the login box in Word. Your RefWorks citations will then be downloaded; this may take some time. For more help please refer to the RefWorks Step-by Step Guide.

Unfortunately, we are not able to mail library books to you. If you need a book that we have in our collection, please request an Interlibrary Loan through your local library.

Distance students who live outside the Dallas/Fort Worth area may request journal articles from the print collection through Interlibrary Loan. Please include your mailing address in your request.

All current distance students (those living outside of the Dallas/Fort Worth area) may request journal articles through Interlibrary Loan. Please remember to provide your email address and a mailing address. Books requested through the library's Interlibrary Loan system cannot be mailed; to obtain a book from the library's collection, please request an Interlibrary Loan through your local library.

Current students, faculty and staff of Texas Wesleyan can read most electronic books off-campus. There are two main sources where e-books are stored: eBooks on EBSCOhost and OVID. When searching the library catalog, e-books will have the location ONLINE and there will be a blue button that says Online Content. Clicking that button brings you to the book's item details screen. Click the button that says West Library Patrons.

For eBooks on EBSCOhost: You can also access and search for all eBooks on EBSCOhost by clicking on the "Online Resources" link on the Library's homepage and clicking on "E" at the top of the page.

For OVID books: OVID has a limit to the number of users who may read books and articles at the same time, so please click the log out button when you are done with your session. For any questions, please contact the Reference Desk at 817-531-4802.

Netscape, 4.x or 7.x
Internet Explorer, 5.x and higher
Firefox or Mozilla, 1.x or higher
Safari, 1.x or higher
AOL is not supported

Cookies and JavaScript must be enabled for all browsers.

How do I adjust my settings and enable cookies and JavaScript?

To enable cookies:

  • In Internet Explorer 6.x go to Tools -> Internet Options -> 
    Privacy tab -> and then set the privacy option to Medium or lower.
  • In Netscape 7.x go to Edit -> Preferences -> 
    Privacy and Security -> Cookies -> and check “Enable cookies for originating web site only”
  • In Netscape 4.x go to Edit -> Preferences ->
    Advanced > and enable “Accept only cookies that get sent back to original server”
  • In Mozilla Firefox 3.x go to Tools -> Options -> 
    Privacy -> Cookies -> and check both “Accept cookies from sites” and “Accept Third-party cookies.”
  • In Mozilla Firefox 2.x go to Tools -> Options -> 
    Privacy -> Cookies -> and check “Accept cookies from sites.”
  • In Mozilla Firefox 1.x go to Tools -> Options -> 
    Privacy -> click on Cookies -> and check “Allow sites to accept cookies.”
  • In Safari go to Preferences -> Security ->
    Accept Cookies -> and enable “Always.”

 

To enable JavaScript:

  • In Internet Explorer 6.x go to Tools -> Internet Options ->
      
    Security -> and then set the privacy option to Medium.
  • In Netscape 7.x go to Edit -> Preferences -> 
    Advanced -> Scripts and Plugins -> and select “Enable JavaScript for Navigator.”
  • In Netscape 4.x go to Edit -> Preferences -> 
    Advanced -> and check “Enable JavaScript.”
  • In Mozilla Firefox 3.x go to Tools -> Options -> Content -> and check “Enable JavaScript.”
  • In Mozilla Firefox 2.x go to Tools -> Options -> Content -> and check “Enable JavaScript.”
  • In Mozilla Firefox 1.x go to Tools -> Options -> Content -> and check “Enable JavaScript.”

There are three student printers in the library. One is on the first floor on the North wall, to which all computers on the first floor print. The computers on the North side of the second floor print to the printer on the North wall; the computers in the center and the Macintosh computers on the second floor print to the printer by the Periodicals Desk. Additional computers and printers are located in the Academic Success Center. Printing stations are also located in most campus buildings.

There is no printing limit. Each student's fees include 500 pages (black and white) each semester. Additional pages can be purchased and added to your account at the Circulation Desk for 5¢ a page.

You can add money to your printing account at the Circulation Desk, on the first floor of the library. The cost is 5 cents per page. There is a $5.00 transaction minimum. The Circulation Desk accepts cash and checks; if paying by credit card, please go to the Cashier's Office to pay and bring your receipt to the Circulation Desk to have your account credited.

Color printing is not available in the library; however, color copies can be made on the copier on the library's first floor.

When printing out an entire class presentation for notes, we suggest printing handout pages. To do this in PowerPoint go to File --> Print. Click on the second pull-down menu under Settings. Select the number of slides per page you want. You can print up to 9 slides per page. Then click Print.

There are three photocopiers in the library. Two are in the west corner (next to the Coffee Bar) on the first floor. The third is on the North wall on the second floor.

Printouts are 5¢ per page, as are black and white copies. Color copies (available only on the first floor) are 50¢ a page.

A color copier is available on the first floor for 50¢/page. Color images saved on a flash drive can be printed on the copier. There are no color printers in the library.

Yes. Students can scan to an email address or a flash drive using the color copier on the library's first floor. The charge for scanning is 5¢ a page.

Faxes can be sent and received at the Circulation Desk on the first floor.

  • Local: 50¢ a page
  • Long Distance within U.S.: $2.00 a page
  • International: $4.00 a page.
  • Received faxes: 5¢ a page

You can print anything from the internet-accessible computers on the first floor and the second floor.  You will need to log in with your user name and password to the "TXWESLEYAN" domain to print. The research computers on the third floor and the computer in the juvenile collection cannot be printed from.

Notice: The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. The person using these types of equipment is liable for any infringement.

Writing advice and assistance is available at the Academic Success Center. The Reference Department will help with Works Cited pages. Neither the ASC or the Library provides proofreading services. Your friends, family members and classmates are your best resource for proofreading.

Use the Library Catalog to find a book. Click on the title of the book to see the Call Number and Location of the book. Maps by the stairwells on the 3rd floor will help you find where materials are located. If you need more help finding books, please ask at the Reference or Circulation desk.

If you know the title of the article and the name of the journal you are looking for: Go to the library's web page. Click on the link for Periodical Finder. Type in the name of the journal you are looking for and hit search. Click the name of the database. Click on "search within this publication." Type in the title of the article and click search. For more help, please ask a Reference Librarian.

EBSCO can mean quite a few different databases. For your most general searches, you can search in Academic Search Complete. ERIC, PsycArticles, and MedLine are all EBSCO databases. See the Database Guide for basic tips about searching databases.For more help, please ask a Reference Librarian.

The Reference Department has put together several guides to children's literature, which can be found in the Juvenile collection of the library. You can also use the Juvenile Library Catalog to search for books. For all other questions, please contact the Reference Department.

First, check your assignment and syllabus to see what guidelines or requirements your professor has given for using web resources. Not all professors/assignments permit webpages to be used as sources.

Here is a guide to evaluating web pages: Web page evaluation guide

For more help, contact a Reference Librarian.

Here is a guide that walks you through the steps of the research process: Research process guide

For more help, please ask a Reference Librarian.

When searching the library catalog, e-books will have the location ONLINE and there will be a blue button that says Online Content. Clicking that button brings you to the book's item details screen. Click the link over the call number (this will usually say Go to eBook). For more help, please call the Reference Desk at 817-531-4802 or send an email to reference@txwes.edu.

The Library has created a chart to guide you through the steps of developing a research topic: Creating a Research Topic

For additional help, please contact the Reference Department.

To place materials on reserve, please print and fill out the West Library Reserve Request form and bring the form and the items you would like to place on reserve to the Circulation Desk. Please allow up to two business days for your reserve request to be processed and available for checkout. Library items will be returned to the General collection at the end of the semester.For any questions about your current reserves or about starting a new reserve, please contact June Johnson at x4800 or jujohnson@txwes.edu.

 

You may ask at the Circulation Desk for materials your professor has put on reserve. Come prepared with your professor's name and class number.

Some professors place textbooks on reserve. Most do not. If your professor has indicated that course textbooks/materials have been placed on reserve, you make check out those items at the Circulation Desk.

The library does not stock current textbooks. We may have some supplementary or suggested materials in our collection. You are responsible for purchasing your textbooks.

If your professor has indicated that course textbooks/materials have been placed on reserve at the library, you may check out those items at the Circulation Desk.

At the request of a faculty member, photocopies of articles or chapters of books may be placed on reserve. Under the fair use guidelines photocopies of these materials may be made without requiring permission from the copyright owner. One copy for every 10-15 students in the class is the number recommended in the American Library Association Model Policy Concerning College and University Photocopying Classroom, Research and Library Reserve Use (March 1982).  Material that has been photocopied by the Library for the express purpose of being put on reserve will be the property of the Library and will be retained for a specified period of time.